Privacy Policy

               1. Data protection at a glance

General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy set out below this text.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Information about the controller” in this privacy policy.

How do we collect your data?
Your data is collected, on the one hand, from information you provide to us. This may, for example, be data you enter into a contact form.

Other data is collected automatically, or after your consent, by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. If you have given consent to data processing, you may revoke this consent at any time for the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You are welcome to contact us at any time regarding this matter as well as any other questions on data protection.

Analysis tools and third-party tools
When you visit this website, your surfing behaviour may be statistically evaluated. This is done primarily using so-called analysis programs. Detailed information on these analysis programs can be found in the following privacy policy.

               2. Hosting

We host the content of our website with the following provider:

Raidboxes GmbH
Hafenstraße 32
48153 Münster

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may primarily include IP addresses, contact enquiries, meta and communication data, contract data, contact details, names, website access data and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our prospective and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR). Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfil their performance obligations and will follow our instructions regarding this data.

               3. General information and mandatory disclosures pursuant to Art. 13 GDPR

          a) General information on data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the controller
The controller responsible for data processing on this website is:

ProCom Automation GmbH
Jülicher Straße 344
52070 Aachen

Telephone: +49 241 93681 500
Email: contact@procom-automation.de

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage period
Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, deletion will take place after these reasons cease to apply.

General information on the legal bases for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, insofar as special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g. via device fingerprinting), data processing is additionally carried out on the basis of Section 25(1) TDDDG. Consent can be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation, on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Data Protection Officer
We have appointed a Data Protection Officer.

VUV Beratungs- und Service GmbH
– Data Protection Officer of ProCom Automation GmbH –
Theaterstr. 55
52062 Aachen

Telephone: +49 (241) 47433 21
Email: procom@unser-datenschutz.de

Recipients of personal data
As part of our business activities, we work with various external parties. This sometimes also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary in connection with the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in the disclosure, or if another legal basis permits the disclosure of data. When using processors, we only pass on personal data of our customers on the basis of a valid contract for data processing. In the case of joint processing, a joint controller agreement is concluded.

Recipients of personal data in the USA
Insofar as personal data is or may be transferred to the USA as part of our processing operations, we exclusively use data processors that guarantee an appropriate level of data protection.

This can be achieved through various guarantees within the meaning of Art. 44 et seq. GDPR:

If the respective recipient of our data is certified under the EU-US Data Privacy Framework (DPF), the transfer takes place on the basis of the European Commission’s adequacy decision pursuant to Art. 45 GDPR. This adequacy decision establishes that a level of data protection comparable to that of the European Union is guaranteed for certified companies.

Further information on the EU-US Data Privacy Framework and the certification of the respective company can be found at: https://www.dataprivacyframework.gov/

Insofar as we wish to transfer personal data to US companies that are not certified under the DPF, we secure the data transfer using the European Union’s Standard Contractual Clauses (SCCs) and, if necessary, prepare a Transfer Impact Assessment to check whether, in addition to these SCCs, further measures are required to ensure an EU-adequate level of data protection, which we then ensure accordingly.

          b) Rights of data subjects under the GDPR

Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You may withdraw consent you have already given at any time without giving reasons, with effect for the future. The lawfulness of data processing carried out up to the point of withdrawal remains unaffected by the withdrawal. You can withdraw your consent at any time via the “Privacy Settings”.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data on grounds arising from your particular situation; this also applies to profiling based on these provisions. The relevant legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

If you wish to exercise your right to object, an informal message to us is sufficient. You may in particular send your objection to us by email, by post, or via the contact options given in this privacy policy. Please state, where possible, which data processing your objection relates to, so that we can process your request quickly and clearly.

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a data protection supervisory authority pursuant to Art. 77 GDPR. You may in particular contact the supervisory authority responsible for the location of our company.

Independently of this, you may also contact the data protection supervisory authority of your usual place of residence, your place of work, or the place of the alleged data protection violation.

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Right to information, correction and deletion, and right to a copy
Within the scope of the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, under the statutory requirements, a right to correction, deletion, or a copy of this data. You are welcome to contact us at any time regarding this matter as well as any other questions concerning personal data.

Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time to do so. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data has been/is being carried out unlawfully, you may request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – with the exception of its storage – only be processed with your consent or for the assertion, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

Exercising your rights as a data subject
To exercise your rights, you may contact the controller or the Data Protection Officer at any time.

SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the padlock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

          c) Data collection on this website

Cookies
Our web pages use so-called “cookies”. Cookies are small data packages and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies may be used to evaluate user behaviour or for advertising purposes.

Cookies that are technically necessary for the operation of the website and for the provision of expressly desired functions (e.g. shopping basket, language settings, or login) are used on the basis of Section 25(2) No. 2 TDDDG. The subsequent processing of personal data takes place – insofar as necessary – on the basis of Art. 6(1)(b) or (f) GDPR.

Cookies and comparable technologies that serve to measure reach, analyse usage behaviour, or optimise our online offering, and which are not technically necessary, are used exclusively with your consent pursuant to Section 25(1) TDDDG and Art. 6(1)(a) GDPR.

Consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be limited.

You can find out which cookies and services are used on this website in this privacy policy.

Server log files
The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Date and time of the server request
• IP address

This data is not merged with other data sources.

The processing of this data is carried out on the basis of Art. 6(1)(f) GDPR. Our legitimate interest lies in ensuring the security, stability and functionality of our website, as well as detecting and remedying technical faults and preventing misuse.

The processing of server log files is carried out by our hosting provider as a processor pursuant to Art. 28 GDPR.

Server log files are stored for a period of time and then automatically deleted, unless a statutory retention obligation exists or further storage is required to clarify security incidents.

Consent management
Our website uses the consent management tool Borlabs Cookie from Borlabs GmbH, Hamburger Straße 11, 22083 Hamburg, in order to obtain, document and manage your consent to the storage of certain cookies on your device or the use of certain technologies in a data protection-compliant manner.

For this purpose, Borlabs Cookie stores your selected consent settings in a technically necessary cookie. Processing takes place to fulfil our legal obligation to provide evidence of consent given pursuant to Art. 6(1)(c) GDPR in conjunction with Art. 7(1) GDPR.

The stored consent data is stored until you withdraw your consent, delete the Borlabs cookie, or the purpose of storage no longer applies. Statutory retention obligations remain unaffected.

Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored and processed by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is carried out on the basis of Art. 6(1)(b) GDPR, insofar as your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), insofar as this has been requested; consent can be revoked at any time.

The data you enter in the contact form remains with us until you ask us to delete it, withdraw your consent to storage, or the purpose for the data storage no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Tally forms
We use the Tally service, offered by Tally BV, to provide online forms on our website.

When you fill out and submit a form on our website, the data you enter is transmitted to and stored by Tally. This concerns, in particular, contact and communication data as well as other information you provide in the relevant form.

The processing of this data is carried out for the purpose of handling your enquiry, providing and managing our forms, and, where applicable, for making contact with you.

The use of Tally is carried out on the basis of Art. 6(1)(b) GDPR, insofar as your enquiry is related to the performance of a contract or pre-contractual measures. In all other cases, processing is carried out on the basis of our legitimate interest in providing an efficient and user-friendly online form service pursuant to Art. 6(1)(f) GDPR, or on the basis of your consent pursuant to Art. 6(1)(a) GDPR, insofar as this has been requested.

According to Tally, the data is hosted within the European Union.

Further information on data processing by Tally can be found at: https://tally.so/help/privacy-policy

Enquiries by email, telephone or fax
If you contact us by email, telephone, or fax, your enquiry, including all personal data arising from it (name, contact details, enquiry and communication content, date/time of your enquiry, and any other information voluntarily provided), will be stored and processed by us for the purpose of handling your request. Your personal data will only be passed on to third parties insofar as this is necessary to process your enquiry, we are legally obliged to do so, or you have given your prior consent.

The processing of this data is carried out on the basis of Art. 6(1)(b) GDPR, insofar as your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), insofar as this has been requested; consent can be revoked at any time.

The personal data you provide to us in the course of making contact remains with us until you ask us to delete it, withdraw your consent to storage, or the purpose for the data storage no longer applies (e.g. after your matter has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

4. Analysis tools and advertising on this website

Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Analytics, we are able to analyse the behaviour of website visitors and optimise our web offering and marketing measures. In particular, this may involve the collection of IP addresses (shortened according to Google’s own information), online identifiers, cookie IDs, as well as information about page views, dwell time, devices used, operating systems, browsers, referrer URLs, and interactions on the website.

Google Analytics uses cookies and comparable recognition technologies that enable an analysis of the use of the website.

The use of Google Analytics is carried out exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent can be revoked at any time.

The recipient of the data is Google Ireland Limited. As part of service provision, processing may also be carried out by Google LLC, USA, as the information collected by Google Analytics may be transferred to and processed on other Google servers. A transfer of personal data to the USA cannot therefore be ruled out.

Insofar as personal data is transferred to Google LLC in the USA, the transfer takes place on the basis of the European Commission’s adequacy decision pursuant to Art. 45 GDPR, as the recipient, Google LLC, is certified under the EU-US Data Privacy Framework (DPF).

The data processed in Google Analytics is stored for a period of 26 months in accordance with our configuration, and is then automatically deleted.

Further information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en

Google Tag Manager
We use Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is used to manage and integrate tracking and analysis tools on our website. Google Tag Manager itself does not create user profiles and, according to Google, does not store cookies. When Google Tag Manager is loaded, technically required connection data, in particular the IP address, may be transmitted to Google.

The use of Google Tag Manager is carried out exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent can be revoked at any time with effect for the future via the cookie settings.

The recipient of the data processed in connection with Google Tag Manager is Google Ireland Limited. As part of service provision, personal data may also be processed by Google LLC in the USA.

Insofar as personal data is transferred to Google LLC in the USA, the transfer takes place on the basis of the European Commission’s adequacy decision pursuant to Art. 45 GDPR, provided the recipient is certified under the EU-US Data Privacy Framework (DPF). Google LLC is certified under the EU-US Data Privacy Framework.

Further information can be found at: https://policies.google.com/privacy?hl=en

Burst Statistics
This website uses Burst Statistics, an analysis plugin from Really Simple Plugins B.V., Netherlands, for the statistical evaluation of visitor access.

With Burst Statistics, among other things, page views and technical information about the browser and device used can be evaluated. Processing is carried out to optimise our web offering, measure reach, and analyse the use of our website.

Processing is carried out on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as cookies or comparable technologies are used. Consent can be revoked at any time with effect for the future via the cookie settings.

The data collected with Burst Statistics is processed on our own server or as part of our web hosting. Data collected for analysis purposes is not transmitted to external analysis providers.

The storage period is determined by our configuration. No personal data is transmitted to recipients outside the European Union in connection with Burst Statistics.

Further information on Burst Statistics can be found at: https://burst-statistics.com/privacy-statement/

LinkedIn Lead Gen Forms
We use so-called Lead Gen Forms on LinkedIn to enable interested parties to make direct contact. Data collection takes place on LinkedIn. ProCom Automation GmbH and LinkedIn Ireland Unlimited Company (Wilton Plaza, Wilton Place, Dublin 2, Ireland) are jointly responsible within the meaning of Art. 26 GDPR.

Data collection takes place on LinkedIn. LinkedIn is responsible for collecting and storing data on the LinkedIn platform and for the technical provision of the form. ProCom Automation GmbH is responsible for the further processing of the transmitted data for marketing and sales purposes.

The data is provided to us by LinkedIn and used to process your enquiry and to make contact as part of our sales and marketing activities. The legal basis for processing by ProCom Automation GmbH is your consent pursuant to Art. 6(1)(a) GDPR, which you gave as part of the form.

Further information can be found in LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy

5. Appointment booking

Microsoft Bookings

We use Microsoft Bookings, a service provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, for booking demo appointments, consultations, and sales enquiries.

When you book an appointment via Microsoft Bookings, the data you enter is processed for the purpose of organising and carrying out the appointment. We need your name and email address in order to assign you an appointment that matches your selection (Clouver IIoT Platform live demo or free initial or sales consultation), which is why these two fields are marked as mandatory. Without this information, the desired appointment booking cannot be made. All other details (address, telephone number, and notes to us) are provided voluntarily on the basis of your consent.

When accessing the booking page, you are first informed that the desired appointment booking will take place via M365 Bookings, and you are only forwarded to Microsoft’s servers once you have clicked the corresponding forwarding button. By doing so, you give your consent to the transfer of data to Microsoft. In addition to your entries, other personal data, in particular your IP address and other technical information (technical connection data), may also be transmitted to Microsoft.

Processing of personal data by companies within the Microsoft group outside the European Union cannot be ruled out. Microsoft Corporation is certified under the EU-US Data Privacy Framework.

Our processing of the data provided as part of the appointment booking is carried out to implement pre-contractual measures or to organise and carry out the requested appointment pursuant to Art. 6(1)(b) GDPR. Insofar as processing serves the technical provision and management of the appointment booking system, it is carried out on the basis of our legitimate interest in efficient appointment organisation pursuant to Art. 6(1)(f) GDPR.

The data collected as part of the appointment booking is deleted as soon as it is no longer required for the execution and follow-up of the appointment and no statutory retention obligations conflict with this.

Further information can be found in Microsoft’s privacy policy: https://privacy.microsoft.com/en-us/privacystatement

6. Plugins and tools

Google Fonts (local hosting)
This site uses so-called Google Fonts, provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google servers is established in the process.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)
This site uses Font Awesome for the uniform display of fonts. Font Awesome is installed locally. No connection to the servers of Fonticons, Inc. is established in the process.

Further information on Font Awesome can be found in the Font Awesome privacy policy at: https://fontawesome.com/privacy.

7. Audio and video conferencing

Data processing
We use online conferencing tools, among others, to communicate with our customers. The tools we use in detail are listed below. If you communicate with us via video or audio conference over the internet, your personal data is processed by us. We use Microsoft Teams to provide the service. Insofar as Microsoft processes personal data on our behalf, this is carried out on the basis of a data processing agreement pursuant to Art. 28 GDPR. For data processing that Microsoft carries out for its own purposes due to statutory obligations, or to ensure the security and stability of the service, Microsoft’s own privacy provisions apply.

The conferencing tools record all data that you provide/use to use the tools (email address and/or your telephone number). Furthermore, the conferencing tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants, and other “contextual information” relating to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required to carry out the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speakers, and the type of connection.

Insofar as content is exchanged, uploaded, or otherwise provided within the tool, this is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have full control over the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. Further information on data processing by the conferencing tools can be found in the privacy policies of the respective tools used, which we have listed below this text.

Purpose and legal bases
The conferencing tools are used to communicate with prospective or existing contractual partners, or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and speed up communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Insofar as consent has been requested, the use of the relevant tools is carried out on the basis of this consent; consent can be revoked at any time with effect for the future.

Storage period
Insofar as data is stored in our Microsoft 365 environment, we determine the storage period in accordance with our deletion and retention concepts. For data processing that Microsoft carries out on its own responsibility or due to statutory obligations, the retention periods set by Microsoft apply.

Conferencing tools used
We use the following conferencing tools:

• Microsoft Teams
  We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details of data processing can be found in the Microsoft Teams privacy policy: https://privacy.microsoft.com/en-us/privacystatement.

For any transfers of personal data to the USA, Microsoft relies on its certification under the EU-US Data Privacy Framework pursuant to Art. 45 GDPR.

Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law, which ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

Recordings, transcriptions, and chat functions in Teams video conferences

Insofar as this is necessary for holding a meeting, or expressly desired, online meetings may be recorded. Recording only takes place after participants have been informed in advance and – insofar as necessary – on the basis of their consent pursuant to Art. 6(1)(a) GDPR. Consent can be revoked at any time with effect for the future.

Within Microsoft Teams, functions such as automatic transcription, live subtitles, and AI-supported functions (e.g. Microsoft Copilot) may also be used. In this context, meeting content, spoken contributions, and chat messages may be processed in order to provide transcriptions, summaries, or other supporting functions.

Chat messages exchanged during or in connection with a meeting are stored within our Microsoft 365 environment. The storage period is determined by the retention settings technically configured in our Microsoft 365 environment, as well as statutory retention obligations.

Microsoft Teams is operated within our own Microsoft 365 tenant. Personal data is processed in accordance with our instructions as part of the data processing agreement concluded with Microsoft.

8. Currency and amendment of this privacy policy

This privacy policy was last updated in July 2026.

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements, or to implement changes to our services in the privacy policy. The privacy policy currently in force at the time of your visit shall then apply.

ProCom Automation GmbH