Maintenance
Whether it’s software updates, CNC retrofits, or upgrade kits for CNC hardware and electrical drive components – with our solutions and the IIoT platform Clouver, we ensure that your cutting machines are equipped with a control system that always remains up to date with the latest technology.
Powerful Machines – Now and In The Future
At ProCom Automation, you benefit from a comprehensive package of maintenance services and updates. Our experts provide professional advice and support on all aspects of maintenance. Thanks to our specialised updates, new features of our CNC solution package can usually be integrated easily into control systems that are already in operation. In combination with our IIoT platform Clouver and upgrade kits for CNC hardware and electrical drive components, we ensure that even older ProCom Automation control systems remain reliable and high-performing in the long term. This allows you to maintain maximum performance for both new machines and those that have been in operation for many years – today and in the future.
Comprehensive Service in Maintenance and Upgrades – An Overview
Professional Support
We provide ongoing professional support and guidance through dedicated and personal contacts for all your maintenance inquiries.
Long-Term Warranty
All our products come with a minimum 12-month extensive warranty.Retrofits and Upgrades for In-Use Control Units
Even older models are in good hands with us, with options for upgrading to the latest technology through specialised upgrade kits featuring more powerful hardware components.
Software Updates as Needed
For our software, we always offer the option to integrate new features, consistently enhancing the productivity and cutting quality of your machines.
Fast Delivery Capability
You can rely on us to deliver what we promise, ensuring continuous availability of control units and related components. Downtimes are minimised thanks to prompt delivery of high-quality replacement parts.
Cost-Efficient Thanks to Long-Term Maintenance
In most cases, our control units remain repairable even after many years. Even with seemingly expensive repairs, it remains more cost-effective than replacing the entire machine.
DIRECT ONLINE SUPPORT
Our Service Center provides a professional and targeted communication system that allows you to communicate your request quickly and directly to the right contact person. This ensures that your inquiry is processed promptly. In combination with our IIoT platform Clouver, you can also check your support status online easily at any time.
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Service & Support
Rest easy knowing that you can always rely on the expert support of ProCom Automation – Our Service Commitment: Professional, personal, and always by your side.
CNC300 Software
Achieve optimal cutting results even with complex tasks – CNC300 Software: Outstanding control software for coordinated multi-axis movements through specific algorithms and optimised parameter settings.
Harald Müller
Team Lead Delivery
More Information? Reach Out to Us!
Learn more about our Clouver products and potential collaboration. Simply get in touch with us by phone or email. I look forward to a personal exchange!
- Phone: +49 241 93681-500
- Email: contact@procom-automation.de