Maintenance
Whether it’s software updates, CNC retrofits, or upgrade kits for CNC hardware or electrical drive components – we ensure that your cutting machines are equipped with a control system that is always up-to-date with the latest technology.
Powerful Machines – Now and In The Future
At ProCom Automation, you can expect a comprehensive package of maintenance services and updates. Our team of professional experts is here to provide advice and support on all matters related to maintenance. Thanks to our specialised updates, new features of our CNC solution package can typically be easily integrated even into those control units that are already in use at your customers’ facilities. Our upgrade kits are also available for older CNC hardware and electrical drive components. This ensures that even your older ProCom Automation controls continue to operate reliably in the long term. Therefore, you not only guarantee maximum performance for your new machines but also for your old machines that have been in operation for a long time – both now and in the future.
Comprehensive Service in Maintenance and Upgrades – An Overview
Professional Support
We provide ongoing professional support and guidance through dedicated and personal contacts for all your maintenance inquiries.
Long-Term Warranty
All our products come with a minimum 12-month extensive warranty.Retrofits and Upgrades for In-Use Control Units
Even older models are in good hands with us, with options for upgrading to the latest technology through specialised upgrade kits featuring more powerful hardware components.
Software Updates as Needed
For our software, we always offer the option to integrate new features, consistently enhancing the productivity and cutting quality of your machines.
Fast Delivery Capability
You can rely on us to deliver what we promise, ensuring continuous availability of control units and related components. Downtimes are minimised thanks to prompt delivery of high-quality replacement parts.
Cost-Efficient Thanks to Long-Term Maintenance
In most cases, our control units remain repairable even after many years. Even with seemingly expensive repairs, it remains more cost-effective than replacing the entire machine.
DIRECT ONLINE SUPPORT
Our Service Center provides a professional and targeted communication system, allowing you to communicate your concerns directly and quickly to the appropriate contact person. This ensures your inquiry is processed promptly; you can easily check your support status online at any time.
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Service & Support
Rest easy knowing that you can always rely on the expert support of ProCom Automation – Our Service Commitment: Professional, personal, and always by your side.
CNC300 Software
Achieve optimal cutting results even with complex tasks – CNC300 Software: Outstanding control software for coordinated multi-axis movements through specific algorithms and optimised parameter settings.
Harald Müller
Team Lead Delivery
More Information? Reach Out to Us!
Learn more about our Clouver products and potential collaboration. Simply get in touch with us by phone or email. I look forward to a personal exchange!
- Phone: +49 241 93681-500
- Email: contact@procom-automation.de